SOCIAL MEDIA & CONTENT MARKETING DIRECTOR
Comcast Advertising / May 2015 – Present / NYC
Promoted from Senior Manager to Director in January 2017
- Owning social media and content strategy for FreeWheel, Effectv, Blockgraph, and Mnemonic, the brands underneath Comcast Advertising
- Collaborating with subject matter experts across the global organization to write, design, and curate value-driven short-form, long-form, and video content for LinkedIn, Twitter, Facebook, Instagram and the company blogs
- Launched an employee social advocacy program in January 2016 that has earned over 150M social impressions and hundreds of thousands of social engagements through the trusted voices of our employees.
- Expanding brand awareness with triple-digit growth year-over-year in followers and engagement across our social spectrum
- Live tweeting and providing on-site social media support at key industry events (Cannes Lions, Advertising Week, etc.)
- Educating company leadership on social media best practices and profile optimization and providing custom team trainings on social selling strategies
- Tracking social KPIs to fuel content strategies; monitoring brand mentions and industry trends using social listening tools
SOCIAL MEDIA STRATEGIST
Wall-of-Us / November 2016 – September 2017 (Volunteer)
- Collaborating with founders based at University of California, Berkeley, launched the social strategy for Wall-of-Us, a political action group aimed at getting Americans more involved in the political process across the country
- Created weekly content (videos, graphics, curated articles) used to inspire subscribers to make their voices heard
- Managed Facebook community that organically gained 25K followers within three months of program launch
- Advised founders on growth tactics and cross-channel digital advertising opportunities
SENIOR SOCIAL MEDIA MARKETING MANAGER
LivePerson (NASDAQ: LPSN) / 2011 – 2015 / NYC
- Defined and executed the company’s social strategy which contributed to a 20% YOY increase in digital brand mentions
- Grew the company’s Facebook following by over 1000%, Twitter following by over 500%
- Launched employee social advocacy program that increased social reach by 10 million and generated a savings of $10,000 in PPC advertising in the first 6-months
- Increased social engagement between the brand and target audience by 135% in 2014
- Creator and editor of the company’s blog, The Connected Customer, generating the website’s most valuable organic traffic due to low bounce rates, high page views
- Published quarterly social marketing analysis
- Served as the internal SME on social, led global trainings in the on social marketing and social selling best practices
*Given company-wide recognition in February 2014 for achievements in social media management
DIRECTOR CLIENT SERVICES & ONLINE MARKETING
New York Guest / 2007 – 2011 / NYC
- Developed the company’s digital marketing strategy using social media, blogging, email marketing and web marketing
- Established the company’s Facebook audience and grew the community organically at a rate of 300 fans per week
- Cultivated an active audience on Twitter by hosting weekly twitter chats, connecting with industry influencers and engaging users with value-driven content
- Re-launched the company website: sourced and contracted vendor partnerships, designed creative assets and wrote copy
- Designed campaigns for web, social and email marketing to generate leads
- Hired, trained and managed a team of call-center employees responsible for phone sales